Human-Centred Design for Government Teams

Human-Centred Design for Government is a course specifically designed to equip Government teams with skills to apply Human-Centred Design, Design Thinking, and Innovation to their work.

This course is useful for Policy Teams, Business Analysts, Strategists, and other specialist teams to learn how Human Centred Design, Design Thinking, and Innovation can help them unpack and define problem spaces, generate ideas, validate assumptions, and identify and pitch strategic policy and design opportunities.

The course is helpful to raise awareness of the new Government Digital Service Standard.

Topics

  • Public Policy v Human-Centred Design

  • Basic Human-Centred Design and Design Thinking techniques

  • Understanding problem spaces

  • Identifying opportunities

  • Conducting rapid research

  • Facilitating ideation sessions with stakeholders

  • Building rapid prototypes

  • Generating and prioritising ideas

  • How to influence a creative and innovative environment

Format
Teams course
2 hours a week, or half/full days online.
In-house available on request.

For groups of 4 to 10 (bigger groups available on request) 

Cost
Subject to requirements

Structure
Theory, practical demo’s, reflections and post-session quizzes.

Suitable for…
Government Policy, Strategy, Business Analysts, Project and Change Management teams, Executives, Directors and Specialist Teams.


This course can be customised based on the needs of functional teams and mixed cohort groups.